Privacy Policy

Last updated: January 28, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and delivery address
  • Payment information (processed securely through Stripe)
  • Order history and preferences
  • Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Send order confirmations and delivery updates
  • Respond to your comments and questions
  • Send you marketing communications (with your consent)
  • Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Delivery service providers to fulfill your orders
  • Payment processors to handle transactions securely
  • Service providers who assist with our operations
  • Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@floristshop.com